Getting Started FAQs

How do I start a membership for my child for the audiobooks?

Answer:

Put your child on a path to success for only $135 per year.
Gain the knowledge, tools, and resources to help your child learn and thrive.

Benefits of a Learning Ally membership include:

  • Access to Parent Support Services, including webinars and helpful resources
  • Household membership — includes up to 4 child profiles
  • Unlimited access to a library of 80,000+ educational audiobooks
  • FREE reading app for PC, Mac, and Chromebook computers
  • FREE reading app for Apple and Android devices

Try a Learning Ally membership and discover how our services can unlock your child’s potential!
? Sign up today
? Watch our Virtual Tour
to jumpstart your experience after you join.

Eligibility Requirement:

To qualify for our audiobook services, you must submit proof of eligibility within 90 days of creating your child’s profile.
Watch a video tutorial on how to upload your eligibility documentation online.

Financial Assistance:

If you are experiencing financial hardship, please complete the necessary forms below:

Submit completed forms via fax to 609.751.5263 or email them to
CustomerCare@LearningAlly.org.

How do I start a membership for myself as an adult for the audiobooks?

Answer

Gain the knowledge, tools, and resources that can help you to learn and thrive.

Benefits of a Learning Ally membership include:

  • Annual membership with unlimited downloads — $135.00
  • Access to a library of 80,000+ educational audiobooks
  • FREE reading app for PC, Mac, and Chromebook computers
  • FREE reading app for Apple and Android devices

Take the tour online and try a Learning Ally membership to see how our services can unlock your potential!
? Sign up today

Eligibility Requirement:

To qualify for our services, we must receive your proof of eligibility within 14 days of registration.

College Students:

Are you a college student who is blind or visually impaired and looking to start a membership?
? Click here to learn more about our College Success program.

Financial Assistance:

If you are unable to afford the membership fee due to financial hardship, please complete the following forms:

Submit completed forms via fax to 609.751.5263 or email them to
CustomerCare@LearningAlly.org.

I just want to attend your webinars. Do you have a membership available without the audiobook subscription?

Answer:

Yes! The Learning Ally Community membership is a free, non-audiobook subscription that allows you to register for live and online events.

You’ll also receive our monthly newsletter and other valuable resources to keep you informed about our latest initiatives and how you can support students who struggle with reading the printed word.

To create a Community account, please click here.

Already a Learning Ally audiobook subscriber?
You do not need to create an additional membership to register for events. Simply log in with your existing username and password.

Note for Parents:
If your child uses Learning Ally audiobooks, you have a separate parent login. Use your parent credentials to register for events. If you’re unsure of your login, please contact us at
800.221.4792.

Interested in our webinars?
Visit the Educator Community or
Parent Community page to sign up. Alternatively, select the “Community” tab after creating your login.
You can register for upcoming webinars or watch recordings from past events (available for up to 60 days).
Please note: Most, but not all, events will also be available on demand from the Community section of our website.

I am a college student who is blind or visually impaired. What type of membership is available for me and how do I sign up?

Answer:

Our College Success Program is a new research-based program designed to give students who are blind or visually impaired support throughout college.

Here’s how Learning Ally helps students succeed:

  • A College Success Core Curriculum based on your needs
  • Guidance from experienced mentors who will help you learn what to ask for and how to ask for it
  • An extensive collection of audio textbooks
  • Opportunity to become part of the community

We’re here to help!

Representatives are available at 800-221-4792
Monday through Friday, from 8:30am-6:00pm EST.

Email: customercare@LearningAlly.org
Fax: 609-751-5263

If you have any questions on accessibility or the use of screen readers with our products or services, please email us at bvidialogue@LearningAlly.org.

Mailing Address:

Learning Ally
20 Roszel Rd.
Princeton, NJ 08540

alignment icon

Donation Inquiries

Phone: 800-221-4792, option 4

alignment icon

Volunteer Inquiries

Phone: 800-221-4792, option 3
Email: Volunteer@LearningAlly.org

alignment icon

Specialist Inquiries

Phone: 800-221-4792, option 2
Email: slippman@learningally.org

Learning Ally is a national nonprofit 501(c)(3) tax exempt organization, ID: 13-1659345. We are proud to be recognized at the highest levels by various charity compliance authorities Charity NavigatorGuidestar (Candid), and BBBGet Involved!

4StarCharity-LearningAlly
candid-seal-platinum-2022-LA
give-logo